Archive
Recent Posts
Categories
Tags
make-up artist (87) bridal make-up (68) makeup artist (61) wedding makeup (59) freelance makeup artist (56) wedding suppliers (54) makeup (51) wedding morning (41) brides to be (37) advice (35) Wedding (34) wedding makeup review (34) bridal hair (31) client review (30) 2016 (30) wedding hair (28) flawless make up (28) wedding trial (27) Nottinghamshire wedding (26) Illamasqua (25) Nottingham Wedding Make Up Artist (25) skincare (24) hairstylist (24) vintage makeup (22) beauty (22) about me (21) behind the scenes (21) lipstick (21) make-up brushes (20) recommended supplier (20) makeup lesson (19) photoshoot (19) Summer Wedding (19) cruelty-free makeup (19) red lipstick (18) Derbyshire wedding (18) in my kit (18) professionals (17) cruelty free (17) flawless skin (16) bridesmaids (16) Reviews (15) moisturise (13) winter wedding (13) confidence (12) Luna Photography (12) eyeshadow (12) award-winning (12) Award Winning Make Up Artist (12) exfoliator (11) selfie (11) skincare advice (11) vegan (11) 2019 Wedding (11) damaged skin (10) winter skincare (10) tattoos (10) Ed Godden Photography (10) Products (10) eyeshadow palette (10) Freelance Makeup Specialist of the Year (10) 2022 wedding (10) 2022 (10) makeup advice (10) eyebrows (9) Ardell Eyelashes - Demi Wispies (9) dry skin (9) pinup make up (9) self care (9) foundation (9) self-employed (9) Nottingham Photographer (9) Mon Amie Hair (9) Autumn Wedding (9) COVID (9) anxiety (8) Lucille's Locks (8) styled photoshoot (8) Emily and Katy Photography (8) photographer (8) interview (8) Wedding Make Up Interview With (8) more than a makeup artist (8) 2015 (7) Pin Up Curl (7) Team Pin Up Moo (7) fascinators (7) ethical (7) stressfree (7) vegan makeup (7) COVID wedding (7) Lessons (6) make-up shelf life (6) Soap & Glory (6) Christmas (6) No7 (6) Flashes and Lashes (6) eyeliner (6) flower crown (6) before and after (6) spf (6) Camera Hannah (6) 2020 Wedding (6) 2021 Wedding (6) fashion (5) hydrating (5) mental health (5) mattifying (5) pandemic (5) 2022 weddings (5) 2021 (5) wedding advice (5) transgender (4) Studio (4) gratitude (4) Model (4) primer (4) mascara (4) Rock n Roll Bride (4) Urban Decay (4) NYX cosmetics (4) Wollaton Hall Wedding (4) Spring Wedding (4) 2019 (4) vintage hair (4) 2023 (4) Hazel Gap Barn (4) Resolutions (3) BODY Charity (3) Body Dysmorphia (bdd) (3) motivation (3) KH Hair (3) Model Students (3) coffee (3) shelf life (3) retouching (3) The Walled Garden (3) Wollaton Hall (3) summer skincare (3) hair wear (3) 2023 wedding (3) colourful wedding (3) Moira Borg Hairstylist (3) wedding planning (3) Elizabeth Arden (2) Vogue (2) makeover (2) microbeads (2) Garnier Miceller Water (2) Vaseline (2) GG's PinUp Couture (2) BooBooKitty Couture (2) Simple (2) Sugarpill Cosmetics (2) self esteem (2) treatmenttuesday (2) Trichotillomania (2) Olaplex (2) Sutherland and Barnett (2) Save The Date Magazine (2) W&Co Hair (2) social media manager (2) The Body Shop (2) save the date (2) Donington Park Farmhouse (2) The West Mill (2) red hair (2) Anna Rose Heaton Photography (2) Holme Pierrepont Hall (2) Pear and Bear Photography (2) Swancar Farm (2) 2022 prices (2) Fontaines (2) 2023 prices (2) wedding prices (2) Tarte (2) exfoliate (2) Real Techniques (2) VE Cosmetics (2) Perfect Silhouette Hairdressing (2) Kickass Gatherings (2) celebrant (2) 2015 Round Up (1) Dr Christian Jessen (1) trans (1) Seventeen (1) Marcus Holdsworth Photography (1) Sugar & Vice (1) MAC Cosmetics (1) ELF Cosmetics (1) sutherland and barnett nottingham (1) microblading (1) Charmaine (1) Bodycraft (1) Twig and Vine Photography (1) Elvaston Castle (1) English Hair and Beauty Awards (1) Kula Tsurdiu (1) Burton Town Hall (1) Curious Magpie (1) Pin Up Curl Hairwear (1) Outstanding (1) Christmas Wedding (1) Cainivorous (1) Betty Brown Photography (1) Bridal Eyes (1) Anna Rose Photography (1) vegan wedding (1) sustainability (1) recycling (1) recycled (1) organic (1) Calke Abbey (1) 2014 (1) Saywell HQ (1) 2020 (1) Allington Manor (1) The Old Vicarage (1) alpacas (1) Tigz Rice (1) Boudoir Photography (1) boudoir (1) do's and don'ts (1) Nip & Fab (1) exfoliation (1) hydrate (1) cleanser (1) 2024 (1) Valentines Day (1) Fenty (1) Pat A Cake (1) IWD (1) January (1) Winter (1) trial advice (1) Hitched (1) Hitched Wedding Awards 2023 (1) The Wedding Industry Awards (1) Lincolnshire Wedding (1) Red Robin Cakery (1) International Women's Day (1) discount (1) Swancar Farm Country House (1) Pheasantry Brewery (1) Look Fantastic (1) red lipsticks (1)It's not you, it's me
If you tell me that you don't want to book me for your wedding, I'll be as pleased as if you were telling me you did want me. Now don't think I don't value you as a customer; I'm gonna be a little bit sad that you don't want me, but I won't take it personally! As you've told me straight out, you're clearly my kind of customer. Let me explain...
As a small business holder, when an enquiry comes through to you, you get a bubble of excitement every damn time; every wedding supplier will say the same. Not for business reasons but because someone wants what YOU offer; in my case, you think I'm good enough to be a part of the biggest day of your life and that's the best compliment ever. I'm taken back to being in school and being picked to be on someone's sports team.
Good small business holders value customer service above all else, and we will get back to you as quickly as possible and spend time putting together a detailed quote for you. You'll soon realise if you're not getting the customer service you want; we all do, whether you're wedding planning or not. If you respond to me and take the time out of your day (and believe me, we know it is hectic organising a wedding!) to get back to me to even say "thanks, but no thanks" it's a compliment because it shows you value my time. And for that, I thank you wholeheartedly.
I'll still ask you if there's anything that I could work on, or that would help change your mind; constructive criticism is great. I'll advise you on the importance of using long-lasting make-up, which will look right in all types of lighting both on camera and in person and for it to last through tears, laughs and kissed cheeks.
So please take the time to let us know if we're not the vendor for you; don't worry about it being gentle (we're in big pants now!) but if you can do it courteously with honesty, we'll appreciate it all the more. I wouldn't be in the wedding business if I didn't love it! I'd rather be someone's shot of whiskey than a cup of tea, so I'll wish you all the best for your big day and I'll spread around the good fortune, luck, karma and juju thicker than butter on hot toast :)
Comments
No Comments